Human Resources Assistant Manager

Job Description

Job DescriptionDescription:

JOB SUMMARY:

The Assistant Human Resources Manager will report directly to the Director of Human Resources. As a member of the property Human Resources support staff, he/she works with the Human Resources team to carry out the daily activities of the Human Resource Office, with a primary focus on recruitment and staffing. The Assistant Human Resources Manager will work closely with the Human Resources team on total compensation, employee relations, and associate engagement. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees, enable business success, and ensure compliance with federal, state, and local regulations and operating procedures. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regularly direct the work of at least three full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time, and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time.

EXPERIENCE & EDUCATION:

• At least 2 years of progressive Human Resources experience in a hotel or a related industry; or a 4- year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• College coursework in a related field is helpful.
• Familiarity with and knowledge of employment laws and ensuring that the property complies.
• Must be proficient in Windows Operating Systems.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must routinely meet deadlines.
• Must be able to multitask.
• Must effectively handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.

JOB FUNCTIONS & DUTIES:

• Approach all encounters with guests and Associates in an attentive, friendly, courteous, and service- oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the hotel's needs.
• Maintain high standards of personal appearance and grooming, including compliance with Avion Hospitality's dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to Avion Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Associates must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow Associates.
• Direct and supervise Human Resources staff.
• Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws and ensure that the property complies.
• Responsible for all aspects related to the hiring of associates, including job postings, recruitment, interviews, screenings, and reference checking.
• Develop and monitor recruitment resources, including job fair participation, community networking, etc.
• Recommend and/or process all Associate transitions, i.e., new hire, transfer, promotion, etc. Assist in creating a positive team-oriented environment which focuses on the guest, through Associate development and motivation.
• Communicate new policies, information, and directives to all Associates.
• Instruct staff in the interpretation of HR policies and procedures.
• Ensure staff compliance with HR policies and procedures.
• Assist with Associate benefits programs.
• Maintain an open-door policy.
• Monitor and analyze turnover statistics.
• Update and submit required reports in a timely manner.
• Establish and maintain a safety incentive program.
• Practice positive Associate relations, including coaching, counseling, and discipline.
• Participate in orientation programs and oversee new hire onboarding.
• Ensure managers are using coaching, counseling, and discipline to address issues/concerns.
• Condense and expedite paperwork, develop internal communications, and improve record-keeping.
• Manage resume and application files.
• Participate in hotel culture initiatives and recognition/engagement programs and events.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.

This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The associate will also perform other reasonable business duties assigned by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

Avion is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Requirements: