Patient Access Coordinator at Integrated Medical Practice

Job Description

Job DescriptionBenefits:

• 3 Day Weekends
• Work only Monday-Thursday
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off
• Profit sharing
• Training & development
• Wellness resources

Do you thrive in a fast-paced environment where people feel supported because of you?
Do you love connecting with others, solving problems on the fly, and keeping operations running smoothly?
Do you bring energy, warmth, and a touch of Ive-got-this confidence to every interaction?

If so, you might be the perfect fit for our next Patient Access Coordinator.

About UsMinnesota Regenerative Institute is a rapidly growing, integrated medical practice in Baxter, MN.
We combine regenerative medicine, chiropractic care, functional wellness, nutrition, IV therapy, and vein care under one roof.

Our team of MDs, NPs/PAs, Chiropractors, Nutritionists, Rehab Specialists, Sonographers, and Phlebotomists works together to help patients reclaim their health and quality of life.

And now we're adding someone who loves people and can keep a highly dynamic clinic running smoothly.

Role: Patient Access CoordinatorThis is not a typical front desk job.
Youll be part front desk specialist, part new-patient coordinator, part patient-relations rockstar.

Youll manage patient flow, support new patient onboarding, and help keep patients on track with their care all while delivering outstanding customer service.

Who You Are

• Friendly, energetic, and patient-centered
  
  
• Excellent on the phone and in person
  
  
• Organized, accurate, and able to multitask in a busy environment
  
  
• A proactive problem solver
  
  
• A fast learner comfortable with technology and scheduling systems
  
  
• Someone who enjoys helping people feel understood, supported, and welcomed
  
  
• A team player who thrives in a collaborative environment
  
  
• Comfortable switching roles throughout the day depending on clinic needs
  
  

What Youll Be DoingFront Desk & Patient Support

• Welcome and check in/out patients
  
  
• Answer phones and assist with patient questions
  
  
• Schedule appointments and coordinate patient flow
  
  
• Collect payments and process check-out
  
  
• Maintain a clean, organized, and efficient front office
  
  

Patient Access & Communication

• Call new patient leads to help them get scheduled
  
  
• Follow up with patients who cancel or miss appointments
  
  
• Reach out to patients who need to be rescheduled
  
  
• Assist with simple social media tasks (responding to messages, notifications, etc.)
  
  
• Help patients complete necessary paperwork
  
  
• Confirm appointment types so patients are scheduled correctly
  
  
• Support various patient outreach campaigns (reactivation calls, reminders, follow-up calls, etc.)
  
  

New Patient Coordination

• Guide new patients through the intake process
  
  
• Prepare and review paperwork for accuracy
  
  
• Communicate with providers to ensure seamless handoffs
  
  
• Keep patients informed about next steps in their care
  
  
• Ensure new patients feel welcomed, supported, and confident
  
  

Schedule (Baxter Office)MondayThursday
8:00 AM 12:30 PM
1:30 PM 6:30 PM
(3640 hours/week)

Enjoy 3-day weekends every week.
No nights. No weekends.

Why Youll Love Working Here

• Competitive pay based on experience
  
  
• Supportive, mission-driven culture
  
  
• Opportunities for growth in a rapidly expanding clinic
  
  
• A fun, high-energy work environment with a family-like team
  
  
• A chance to truly impact patients lives every single day
  
  

Ready to Join MNRI?Submit your Resume + Cover Letter and tell us why you'd be an incredible Patient Access Coordinator.

We can't wait to meet the next high-energy, compassionate member of our MNRI family!