Mortgage Loan Officer Assistant
Job Description
Job DescriptionWe are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!Compensation:
$40,000 to $60,000
Responsibilities:
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Provide administrative support such as screening and making calls, booking appointments, etc.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Qualifications:
- NMLS license or training is not required, but is desired
- MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- College degree in finance or banking preferred. High school diploma or equivalent required
- 2-3 years of professional office environment and administration or mortgage experience preferred
About Company
At Fairway Independent Mortgage Corporation, customer service is a way of life. Our mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction, and earn trust.
We strongly believe the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members, and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed, and support by being kind, humble, and giving 100% every day