Job Description
Job DescriptionDescription:
Manage inbound calls and outbound calls in a timely manner
• Provide assistance to patients and others who are contacting the office by telephone; may provide direct assistance, or take messages and direct calls to the appropriate staff
• Complete initial registration information of new patients following established policies and procedures
• Update any changes in patient information in the computer database
• Navigate through patients’ chart in the EHR to locate appropriate information
Must travel between offices if needed. (Voorhees/Moorestown)
Requirements:
• Maintains a professional relationship and positive attitude with co-workers, the public and patients and all Advocare staff and vendors
• Maintains the highest professional ethics and is honest in dealing with people
• Strives to learn more and is receptive to new challenges and opportunities
• Displays enthusiasm toward the work and the mission of Advocare
• Must be able to interact with patients courteously and calmly
• Demonstrate clear knowledge of Advocare’s clinic structure, standards, procedure and protocols
MEDICAL OFFICE experience preferred, but not mandatory