Job Description
Job Description
★ NOW HIRING: Branch/Service Manager
At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.
Come build your career with a team that invests in you from day one.
POSITION AT A GLANCE
Location: Pittsburgh, PA
Position Type: Full-Time
Schedule: Monday through Friday, 8:00am to 5:00pm
Address: 4637 Campbell's Run Road Pittsburgh, PA 15205
WHAT YOU’LL DO
As a Branch / Service Manager, you’ll lead overall branch operations with a strong focus on service performance, profitability, customer satisfaction, and team development. You will:
➤ Provide overall leadership for branch operations, including Service and Parts departments
➤ Drive branch-level sales, revenue, and net profit by managing staffing, expenses, and operational efficiency
➤ Lead, coach, and evaluate Service and Parts leadership while fostering a high-performance culture
➤ Develop and manage annual operating and capital budgets and monitor financial performance
➤ Oversee service department productivity, technician efficiency, quality control, and repair accuracy
➤ Ensure service sales goals and profit objectives are met through effective scheduling, pricing, and workflow management
➤ Maintain strong customer relationships, resolve escalated issues, and ensure consistent customer follow-up
➤ Collaborate with Parts leadership to ensure parts availability and effective inventory management
➤ Support technician training, manufacturer certification compliance, and workforce development initiatives
➤ Ensure compliance with OSHA, environmental, warranty, and all federal, state, and local regulations
➤ Promote and enforce a strong safety culture through training, inspections, and corrective action
➤ Serve as liaison with manufacturers, factory representatives, and technical schools
➤ Lead continuous improvement initiatives and support branch-wide collaboration and communication
WHAT YOU BRING
◆ Education & Experience: Bachelor’s degree preferred. 5+ years of experience in dealership, repair, or service operations (truck, heavy equipment, automotive, or related industry), including 3+ years in a supervisory or leadership role. Experience leading technicians, service advisors, and support teams, with exposure to financial performance and P&L management.
◆ Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards
◆ Physical Requirements: Frequent walking; occasional climbing, balancing, stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 25 lbs.
WHY WORK WITH US
► Your hard work earns real rewards with competitive pay and bonus opportunities
► Comprehensive benefits package to keep you and your family covered
► 401(k) with company match because your future matters
► Your success is our priority. We offer training, mentorship, and advancement opportunities
► A supportive, team first culture where you’re never just a number
► A legacy of stability in a company that is family-owned and trusted since 1938
READY TO APPLY?
If you want a leadership role where your impact is visible, your voice matters, and your success drives the business forward, this is it.
Apply today and take the next step in your career.
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.