Job Description
Job Description
Position Overview:
We're looking for a versatile Inside Sales / Customer Service Representative to support customers and our internal team. This hybrid role combines account management, order processing, and proactive sales support to ensure smooth customer experience from quote to delivery.
About Us:
We are a leading manufacturer of high-quality foam products serving industries such as packaging, automotive, medical, and construction. Our success is built on responsive service, reliable solutions, and a collaborative team environment.
Key Responsibilities:
- Respond to customer inquiries via phone/email and provide timely updates
- Process sales orders, returns, and quotes using ERP/CRM systems
- Coordinate with production/logistics for order tracking and lead times
- Support outside sales with account data, reports, and documentation
- Maintain accurate records, pricing, and customer account details
- Identify reorder or upsell opportunities with existing customers
Qualifications:
- 2+ years in inside sales, customer service, or account management (manufacturing preferred)
- Strong communication, organization, and multitasking skills
- Proficiency in Microsoft Office; ERP/CRM experience a plus
- Team-oriented with a problem-solving mindset
- Foam or industrial / manufacturing product knowledge is a plus, but not required
Company DescriptionLabor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.
Thank you!
Company Description
Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.\r\n\r\nThank you!