Job Description
Job Description
About Us
We are a leading provider in the Water Treatment industry, delivering innovative solutions that ensure safe, reliable, and high-quality water for residential, commercial, and industrial clients. With a strong reputation for world-class customer service and cutting-edge technology, we are expanding our team and seeking a dynamic Water Treatment Service Manager to lead and inspire our growing Installation and Service team!
About the Role
We are seeking an experienced Water Treatment Service Manager to lead our service operations and technician team. In this role, you will manage daily service activities, ensure regulatory compliance, support customer satisfaction, and drive continuous improvement across water treatment service operations.
This position is ideal for a hands-on leader with strong technical knowledge of water treatment systems and a passion for team development and customer service.
Responsibilities
- Manage installation, maintenance, and repair of water treatment systems
- Supervise, train, and mentor service technicians
- Schedule service work and preventive maintenance programs
- Ensure compliance with safety, environmental, and regulatory standards (EPA, OSHA, local requirements)
- Serve as escalation point for customer service and technical issues
- Review service reports, documentation, and job performance metrics
- Manage service inventory, tools, and equipment
- Collaborate with sales and operations teams to support customer needs
- Identify opportunities to improve service efficiency and quality
Required Qualifications:
- Proven track record of Service Manager leadership in the Water Treatment industry (or a related field).
- Strong knowledge of water treatment systems and water chemistry
- Familiarity with regulatory and safety standards
- Valid driver’s license and ability to travel to job sites
- Experience with industrial, commercial, or municipal water systems
Skills We’re Looking For
- Strong leadership, team development, and motivational skills.
- Excellent communication and customer service abilities
- Strong problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable using service management software and MS Office
- Service Titan experience highly desirable
Benefits
- Competitive pay
- Medical insurance
- Paid time off and holidays
- Company vehicle (if applicable)
- Ongoing training and career advancement opportunities
Why Join Us?
- Competitive base salary plus performance-based incentives.
- Comprehensive benefits package.
- Career growth opportunities in a rapidly expanding industry.
- A supportive, team-oriented culture that values innovation, integrity, and excellence.
If you are a hands-on leader with strong technical knowledge of water treatment systems and a passion for team development and customer service, we want to hear from you.
Company DescriptionWe strive daily to make a meaningful difference, not only in the quality of service we provide but also in our impact on our employees and the communities we serve. We believe in fostering a supportive, inclusive, and dynamic environment where each individual is valued and empowered to contribute to our shared success. Join us and be a part of something that truly makes a difference.
Company Description
We strive daily to make a meaningful difference, not only in the quality of service we provide but also in our impact on our employees and the communities we serve. We believe in fostering a supportive, inclusive, and dynamic environment where each individual is valued and empowered to contribute to our shared success. Join us and be a part of something that truly makes a difference.