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Administrative Assistant

SERVPRO of Allentown
locationAllentown, PA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionBenefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Job Title: Reconstruction Project Coordinator

Office Location: Lehighton, PA

Company: SERVPRO Team Doyle

Compensation: Starting between $25 - $27 / hr (depending on experience)

Job Type: Full-Time (Monday through Friday)

Join a Leader in Restoration and Reconstruction Services!

SERVPRO of [Franchise Name] is seeking a highly organized and detail-oriented Reconstruction Project Coordinator to join our team in Lehighton, PA. In this vital role, you will help ensure that our reconstruction projects run smoothly from initial estimate to final customer satisfaction. Youll play a critical part in scheduling, coordinating, and supporting our estimators and reconstruction team, while also serving as a key point of contact for clients and third-party administrators (TPAs).

Key Responsibilities:

  • Schedule and dispatch reconstruction estimators and subcontractors

  • Handle TPA assignments and ensure compliance with program guidelines

  • Perform accurate and timely data entry in our project management systems

  • Answer incoming phone calls and respond to client inquiries professionally

  • Deliver exceptional customer service throughout the reconstruction process

  • Support project managers with administrative tasks and project updates

  • Monitor job progress and maintain detailed documentation

  • Communicate clearly with insurance representatives, customers, and internal team members

  • Assist with other operational and administrative tasks as assigned

Qualifications:

  • High school diploma or equivalent required; associate degree or higher preferred

  • Prior experience in administrative support, construction coordination, insurance restoration, or a related field is strongly preferred

  • Excellent organizational and time management skills

  • Strong verbal and written communication abilities

  • Proficiency with Microsoft Office Suite and general office software

  • Ability to multitask and remain calm in a fast-paced environment

  • Professional demeanor and strong problem-solving skills

What We Offer:

  • Competitive starting between $27 - $27 / hr + Benefits

  • Opportunities for professional growth within the SERVPRO network

  • A supportive and team-oriented work environment

  • Ongoing training and development opportunities

  • Health benefits, paid time off, and retirement options (after eligibility period)

Apply Today!

If you thrive in a structured environment where your organizational skills and customer-first attitude make a real impact, wed love to hear from you. Join SERVPRO of [Franchise Name] and help us rebuild livesone property at a time.

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