Job Description
Job Description
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued.
Responsibilities:
• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.
• Deliver outstanding customer service to ensure a positive experience for all clients.
• Accurately process claims and maintain detailed records for quality assurance.
• Perform data entry tasks with precision and efficiency.
• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.
• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.
• Collaborate with team members to meet performance targets and contribute to overall success.
Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
Requirements:
• At least 1 year of experience in a customer service role.
• Strong attention to detail and organizational skills.
• Proficiency in basic computer applications, including Word, Excel, and Outlook.
• Ability to type between 60-75 words per minute with accuracy.
• Demonstrated ability to excel in a fast-paced environment.
• Motivated and eager to learn new processes and systems.
• Proven ability to deliver consistent and high-quality results.
• Effective communication skills, both verbal and written.
Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.