Job Description
Job Description
About the Role: The Sales Manager will oversee and lead the activities of the Sales Department including hands-on leadership of the Comfort Consultant sales team. They will be responsible for establishing a sales-oriented culture delivering value to our customers through proper training and sales presentation of the company, its products, and programs to qualified customers.
Why You’ll Want to Work Here:
- Core values that we live every day – not just words on a page : We Win Together, Today Not Tomorrow, Performance Not Politics
- Performance Pay directly tied to results – Get what you deserve
- Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
- Secure your financial future – 401(k) with company match
- Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
- We invest in your future – leadership training that directly results into bigger career opportunities
- Learn on the job – continuous education stipends available
Sales Manager Key Responsibilities:
- Recruit, hire, train, and develop high-performing sales team members (sales coordinators, comfort consultants, plumbing sales, estimators, etc.).
- Set clear performance goals and oversee schedules, territories, and quotas.
- Provide coaching, conduct timely performance reviews, and implement accountability measures.
- Motivate and inspire the team to consistently achieve and exceed targets.
- Use data and reporting to analyze performance, project sales, identify trends, and uncover opportunities for growth.
- Partner with customers to understand their needs and recommend appropriate equipment, products, and services.
- Resolve escalated customer concerns and operational challenges to ensure a seamless sales experience.
- Collaborate with executive leadership to set sales strategies, budgets, and forecasts.
- Monitor departmental expenses and manage the sales budget responsibly.
- Represent the company at industry and community events to build brand visibility and relationships.
- Foster cross-departmental collaboration to align sales goals with operational execution.
- Perform other duties as assigned.
Sales Manager Qualifications:
- Proven track record of success in sales management, preferably in HVAC, plumbing, or home services.
- Strong leadership and team-building skills, with experience coaching and developing sales professionals.
- Solid understanding of sales techniques, customer service, and account management.
- Excellent written and verbal communication skills.
- Highly organized, with strong attention to detail and ability to act quickly in a fast-paced environment.
- Proficiency with CRM tools, reporting platforms, and Microsoft Office Suite.
- Valid driver’s license with a clean driving record.
- Flexibility to support after-hours or on-call customer and team needs.
Sales Manager Interpersonal Qualifications:
- Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
- Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
- Highly organized, ability to act quickly while still having attention to detail.
- Hold yourself to a higher standard and exhibit a high level of integrity.
Sales Manager Preferred Qualifications:
- Experience in residential home services sales management.
- Familiarity with performance-based pay models.
- Knowledge of local markets and customer buying patterns.
- Bachelor’s degree in business, management, or a related field (preferred but not required).
At Lion Home Service, we’re not just in the service business, we’re in the business of improving lives. You will be an essential part of our team’s meaningful contribution to the world.
“We’re setting a new standard of excellence in the industry. It starts with YOU. Every word, action, and decision has the potential to benefit our clients, our team, and contribute to our success. Embed these core values into your thoughts and actions. Together we’ll continue to push higher.”
-Barton J. Palmer, Founder
Lion Home Service is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law