Job Description
Job DescriptionSalary: Base Salary Range $110,000-$130,000 commensurate with experience, plus eligible for a tiered bonus structure tied to team revenue performance
Position Description
We are seeking an experienced, hands-on sales leader to lead and coach our Inside Sales team a high-performing group of Sales Reps who focus primarily on increasing new business revenue through new logos, expansion of current customers, and cross-selling within our large base of current school and district partners. This individual will own pipeline health, analyze and improve dashboards and sales metrics visibility, and foster a data-driven sales culture. They will partner closely with our VP of Sales and the RevOps Team to ensure strong pipeline coverage, accurate forecasting, and team accountability.
CharacterStrongs Background & Mission
CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that creates PreK-12 digital, multi-tiered solutions, assessments, and curricula and offers professional development opportunities to support schools with ongoing implementation. Theres currently a team of more than 100 full-time employees and over 40 contracted presenters collaborating to bring this work to life. Our mission is to create a more loving world through education.
At CharacterStrong, you will have the opportunity to make a positive impact on education, both in the United States and internationally. CharacterStrong employees offer their innovativeness, dedication to excellence and compassion to help produce curricula for students and training for educators that lead to student outcomes.
CharacterStrongs Company Values & Norms
- We Produce Excellence - Producing timely, quality results and consistently asking the question, How can we make this 1% better?
- We Take Full Ownership - Taking initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps.
- We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others.
- We Problem-Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.
Key Responsibilities:
- Lead, coach, and manage inside sales reps
- Foster a high-performing, collaborative, and accountable team culture.
- Ensuring pipeline generation aligns with revenue goals.
- Own pipeline health across the overseen sales reps set clear pipeline management expectations, train reps on sales hygiene, and ensure all opportunities are properly worked and updated in CRM.
- Conduct regular pipeline reviews and deal strategy sessions to move deals forward and unblock stalled opportunities.
- Develop and maintain key sales dashboards and reports (in partnership with RevOps), and train the team on using these dashboards to manage their business.
- Drive a data-driven sales culture ensure the team understands and acts on key sales metrics (conversion rates, pipeline coverage, win rates, sales velocity, forecast accuracy, etc.).
- Monitor team quota attainment and individual rep performance; coach and develop team members to meet and exceed targets, while utilizing the enablement team for support.
- Partner with the VP of Sales and the RevOps team for accurate forecasting and reporting.
- Collaborate cross-functionally with Marketing, Product, and Customer Success to align on campaigns, messaging, product positioning, and customer success efforts.
- Continuously optimize sales processes, enablement resources, and systems to improve efficiency and results.
- Support hiring, onboarding, and training of new Inside Sales Reps as needed.
- Perform other duties as assigned.
Required Qualifications - Knowledge, Skills, and Abilities
- 5+ years of experience in Sales, with at least 2 years in sales management.
- Proven track record of coaching inside sales teams to achieve or exceed quota.
- Experience overseeing both quota-carrying reps and sales development (BDR/SDR) teams.
- Strong experience in sales pipeline management, metrics visibility, and driving accountability through dashboards and reporting.
- Experience building or collaborating on sales dashboards and using CRM data to drive team performance.
- Takes the initiative to drive work forward, demonstrates responsibility when things do not go according to plan, and is proactive in closing identified gaps.
- Thrives in an upbeat, fast-paced environment.
- Highly organized and consistent with solid attention to detail.
- Strong understanding of sales pipeline stages, forecasting, conversion metrics, sales velocity, and related KPIs.
- Strong coaching, leadership, and team-building skills.
- Excellent communication and cross-functional collaboration abilities.
- Proficient in CRM tools (HubSpot experience preferred).
- Experience in EdTech or selling to K-12 education markets is a plus, but not required.
Benefits Package
- Eligible for a tiered bonus structure tied to team revenue performance
- Laptop computer and other needed equipment
- Education & Tuition Reimbursement up to $1,000 annually
- 401k Savings Plan with employer contribution
- Medical, Dental, & Vision Insurance
- Life, AD&D, and Disability Insurance
- Employee Assistance Program, Mental Health Support, and Well-Being Programs
- 3 weeks Company-Paid Parental Leave
- Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
remote work