Job Description
Job DescriptionWe are looking for a dedicated and detail-oriented Receptionist to join our team in Milwaukee, Wisconsin. In this long-term contract position, you will serve as the first point of contact for visitors and callers, ensuring exceptional customer service and efficient administrative support. If you are detail-oriented and thrive in a dynamic environment, this role is an excellent opportunity to showcase your organizational and communication skills.
Responsibilities:
• Greet visitors warmly and direct them to the appropriate departments or staff members.
• Answer and manage a multi-line phone system, providing accurate information about the organization’s services and departments.
• Maintain a clean and organized reception area to uphold a welcoming image.
• Assist with administrative tasks such as scheduling appointments, managing records, and handling correspondence.
• Organize and file documents to ensure easy access to important information.
• Process data entry tasks with accuracy and attention to detail.
• Coordinate email communication and respond promptly to inquiries.
• Support the team by utilizing Microsoft Office tools, including Word, Excel, and Outlook.
• Handle scheduling responsibilities to ensure smooth operations.
• Foster positive interactions with visitors, callers, and team members through excellent interpersonal skills.• Proven experience in managing multi-line phone systems and delivering attentive customer service.
• Strong data entry skills with a focus on accuracy.
• Proficiency in email correspondence and Microsoft Office tools, including Word, Excel, and Outlook.
• Excellent organizational skills for managing files and scheduling appointments.
• Ability to maintain a welcoming and attentive demeanor in a front desk environment.
• Effective interpersonal skills to build rapport with clients and staff.
• Detail-oriented with the ability to handle multiple tasks simultaneously.
• Familiarity with administrative procedures and office equipment.