Job Description
Job Description
DUTIES/RESPONSIBILITIES
- Warmly greet incoming patients upon entering the practice and complete the check-in process.
- Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
- Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
- Scanning and entering routing slips and other documents into EHR.
- Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
- Pull and prepare charts for all patients scheduled for the following day.
- Processing sales of contact lens through phone calls or doctor transitions.
- Responsible for keeping the front desk organized at all times.
- Opening and closing procedures determined by practice.
- All other duties as assigned.
SKILLS/ABILITIES
- Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
- Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention.
- Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
- Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
- Proficiency in utilization of automated equipment and systems standard to the optometry industry.
EDUCATION/EXPERIENCE
- High school diploma, GED or equivalent.
- Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.
Company Description
We're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.