Job Description
Job DescriptionCall Center Representatives
Exciting Opportunity Awaits!
Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives.
Why Choose Us?
- Rapid Growth: We’re one of the fastest-growing companies in the industry.
- Professional Reputation: We stand strong behind our products and workmanship.
- Help Homeowners: Assist homeowners in improving their homes.
Responsibilities:
- Deliver a scripted pitch tailored to homeowners’ needs.
- Handle questions and objections with finesse.
- Obtain homeowner information (name, address, phone, email).
- Schedule appointments over the phone and input details into the computer.
- Keep detailed notes of conversations.
- Follow up with potential homeowners who respond to advertisements.
Key Competencies:
- Sales and marketing knowledge.
- Relevant experience in telemarketing, sales, or promotions.
- Product knowledge (don’t worry, we provide training!).
- Proficiency in relevant computer applications.
- Excellent communication skills.
- Ability to gather and manage information.
- Persuasiveness and adaptability.
- Initiative and tenacity.
- High energy level and self-motivation.
Perks and Benefits:
- Industry-best training.
- Ongoing support.
- Advancement opportunities.
- Exciting working environment.
- Incentive programs (win gift cards, lunches, and days off!).
Company Culture at Bath Planet of St. Louis and More:
- Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes.
- Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture.
- Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives.
- Employee Development: We invest in our team’s growth. Industry-best training, ongoing support, and advancement opportunities are available.
- Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting.
Employee Recognition and Celebrations:
- Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it’s hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments.
- Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off.
- Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event.
- Anniversary Celebrations: We honor employees’ work anniversaries. We appreciate their dedication and commitment.
- Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings
Experience:
- Customer service
- Telemarketing
- Active listening
- Sales
- Call center
Our culture is all about positivity and support. If you join us, your achievements won’t go unnoticed!
Ready to Join the Adventure?
Remember, we’re not just a company; We’re A FAMILY! Complete the online application if you’re ready for a dynamic work environment.
If you need assistance with resume submission, please call Kristi at (636) 947-0177. Let’s make home improvement fun!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Shift:
- Morning shift
Work Location: In person
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