Job Description
Job DescriptionField Service Manager Location: Griffin, GA Purpose of the Position:
The Field Service Manager is responsible for coordinating, scheduling, and supporting all field service and warranty repair activities. Key Responsibilities:
- Lead and assist the field service team in daily operations.
- Schedule all field service and warranty repair work.
- Conduct site visits to assess the scope of work required.
- Provide timely customer follow-up and ensure resolution of service issues.
- Build and maintain strong relationships with customers.
- Prepare and submit quotes for all field service-related work.
Additional Skills & Attributes:
- Participate in required safety programs and maintain a strong commitment to working safely.
- Perform additional duties as assigned by management.
- Demonstrated success in prior relevant roles.
- Use sound judgment and creativity to provide effective solutions for customer needs.
- High energy, self-motivated, with a strong work ethic.
- Excellent communication skills, including the ability to clearly convey service and warranty solutions via phone, email, and text.
License, Certifications, or Training Requirements:
- Must have a valid class C Georgia driver’s license.
- Non-CDL driver but is subject to the medical exam requirement. The driver must complete and pass a DOT Physical.
- Must have a valid DOT medical card in their possession while driving.
- Must have a qualified driving record.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.