Job Description
Job Description
POSITION DESCRIPTION:
The OCOM Receptionist will be responsible for greeting guests, students, faculty, staff, answering phones, taking messages, coordinating tours and events. Working the front desk and partnering with security, and being an ambassador for OCOM. The receptionist follows all policies and procedures and completes other clerical duties as assigned.
SPECIFIC RESPONSIBILITIES:
- Answers the phone, determine the purpose of calls and direct calls appropriately and/or relay accurate messages.
- Coordinating tours and events.
- Creates a sense of safety and security on OCOM Campus by managing the visitor sign in and background check system.
- Knowledge of or the ability to learn quickly, using OCOM technologies and adapt innovative organizational practices.
- Partnering and Collaborating with security.
- Being an ambassador for OCOM.
- Create a monthly Facilities newsletter.
- Responsible for checking and responding to emails and tasks daily.
- Must be able to take direction and receive assignments to help OCOM on a daily basis.
- Must be available for work during the hours assigned.
- Contribute directly to the Mission of OCOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the OCOM selected activities.
- Maintain Atrium in an organized fashion.
- Answer questions about the organization and provide callers with address, directions and other information.
- Maintain a log for tracking issues as well as the date and time of acceptable resolution.
- Maintain and Schedule campus calendar for conference rooms, classrooms, and telephone/directory of all employees.
- Accept other duties needed/assigned.
SUPERVISORY RESPONSIBILITIES:
None.
Requirements
QUALIFICATION(S):
- A team player who values collaboration, mutual support and team cohesion.
- Strong communication skills and a friendly, nurturing attitude.
- Minimum of High School, College preferred.
- 5 years of equivalent experience.
- A clear speaking voice with a friendly and professional demeanor and etiquette.
- Excellent organization skills and attention to detail.
- Must be authorized to work in the United States.
- Experience in a college or university is preferred.
- Adaptable and Flexible to the needs of the OCOM community as they change.
- Must be local to the Central Florida area.
KEY COMPETENCIES:
- Proficiency with Apple/Mac products and software and Google Workspace applications.
- Strong interpersonal skills and enthusiasm to contribute to the OCOM culture
- Strong oral and written communication skills
Benefits
- Pay Rate: $22.42/per hour
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation & Public Holidays)
- Short Term & Long Term Disability
- Training & Professional development - continuing education opportunities to support your career growth.
- A supportive and collaborative work environment.