Debt Recovery Intake Specialist

Job Description

Job Description

Title:Debt Recovery Intake Specialist

FLSA:Non-Exempt

Reports to:Debt Recovery Department Head

Summary: Provide administrative and practice support to collection attorneys and paralegals practicing community association representation, including condominiums, townhomes, and single-family homes.

Compensation:

$35,000 - $55,000

Responsibilities:

Essential Responsibilities:

• Initial case intake, including opening new collection files, requesting documents from management companies/ boards of directors, and drafting confirming letters to clients.
• File bankruptcy information in the system (Pacer).
• Respond to client inquiries.
• Generate documents as instructed by assigned attorneys.
• Work task lists as assigned by attorneys or other practice support personnel.
• Assist in maintaining the integrity/organization of files both electronically and physically.
• Locate and monitor Public Trustee foreclosures and prepare relevant communication to the client and attorney.
• Assume additional duties/responsibilities as assigned.
• Consistent and on-time attendance is required.

Qualifications:

Qualifications and Skills:

• High school diploma (equivalent) required, some college preferred.
• At least 2 years of practice support experience in a law firm setting.
• At least 1 year of experience or exposure to debt collections practices and FDCPA.
• Must be able to interact and communicate with individuals at all levels of the organization.
• High level of initiative and foresight in completing assigned projects.
• Excellent grammar, spelling, editing, writing, and verbal skills.
• Attention to detail in composing/proofing, establishing priorities, and meeting deadlines.
• Able to work in a fast-paced environment with the ability to handle competing tasks/demands.
• Strong computer skills, including Outlook, Word, and Excel. Case management is a plus.
• English Proficiency – speaking, reading, and writing.

ADA:

• Must be able to remain in a stationary position for long periods of time.
• Must be able to focus on a computer screen for multiple hours at a time.
• Must be able to lift in excess of 10 pounds.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

About Company

Altitude Community Law represents a wide range of associations, delivering effective solutions to improve their communities. Our success comes from developing a culture of thoughtful, proactive, and results-oriented work. Most law firms will give an answer. We strive to deliver more: both a solution to the problem and the long-term tools for the overall success of a community. We work with each client individually to make sure they understand their rights and obligations to improve, elevate, and heighten their community altitude.

Our team members were chosen for their legal skills, dedication, and individuality, and collectively we work together to form new communities, guide existing associations, or resolve disputes. We are always looking for ways to better serve clients and elevate their community.