Job Description
Job DescriptionTrainer Coordinator-Long-Term Contract (Government) Position
Title: Trainer Coordinator
Work Arrangement: Onsite
Worksite Address: Washington, DC
Interviews: Webcam Only
Required Experience: 5-10 Years
Job Description:
Short Description:
Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing client Staff.
Complete Description:
This position is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. The core duties associated with the role are as follows:
Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.
Provide hands-on support for front-line worker and their supervisors.
Deliver quality training with measurable outcomes.
Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.
Mentor other eligibility Trainers in the best practices for adult learning.
This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelors degree in information Technology or related field or equivalent experience Behavior Characteristics.
Adaptable
Analytical
Goal-Orientated/Driven/Self-Starter
Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, support users
3. Develops technical applications to support users.
4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.
network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelors degree in information technology or related field or equivalent experience.
Minimum Education/Certification Requirements: bachelors degree in information technology or related field or equivalent experience.
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, coordinates, and monitors project activities.
3. Develops technical applications to support users.
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life-cycle is in compliance with District standards and procedures.
Minimum Education/Certification Requirements:
Bachelors degree in Information Technology or related field or equivalent experience