Job Description
Job Description
Title: Front of House Manager
Location: Stratham, NH
Focus: Elevated Comfort Food & High-Volume Sports Atmosphere
The Role: We are looking for a high-energy leader to oversee the "Tailgate" experience. You’ll be the face of the Tavern, ensuring that whether a family is in for dinner or a crowd is rooting for the Pats, the service is seamless, the beer is cold, and the atmosphere is electric.
Key Responsibilities:
- Team Leadership: Hire, train, and mentor a team of servers, bartenders, and hosts. Foster a "team-first" culture where staff feels supported during busy game days.
- Guest Experience: "Touch tables" and build relationships with regulars. Handle guest feedback with grace and ensure everyone feels like they’re part of the Tailgate family.
- Operational Excellence: Manage floor flow, event requests, on-line platforms and waitlists during peak hours.
- BOH Liaison: Work closely with the kitchen to ensure food quality and timing match our "elevated comfort food" promise.
- Financials/Admin: Oversee POS operations, handle cash outs, and manage labor costs.
What We’re Looking For:
- Experience: 2-3+ years in restaurant management (pub/sports bar experience is a plus).
- Energy: Someone who thrives in a fast-paced, loud, and social environment.
- Local Savvy: Understanding of the NH Seacoast dining scene and a passion for local flavor.