Coworking Space Operations Manager (New Location Opening)

Job Description

Job Description

Job Title

Coworking / Shared Office Space Operations Manager (New Location Opening)

Job Type

Full-Time | On-site

Job Summary

We are opening a brand-new shared office / coworking space, and we’re looking for an experienced Coworking Operations Manager to lead the launch and day-to-day operations.

This role is ideal for someone who has at least 2 years of experience managing a coworking space or shared office environment, and understands how to deliver a smooth member experience while keeping operations efficient and professional.

You will play a key role in opening the space, setting up operational systems, coordinating vendors, supporting member onboarding, and ensuring the office runs flawlessly every day.

Key Responsibilities

Office Opening & Launch

• Support the full opening process of the coworking location (setup, vendors, readiness checks)
• Coordinate furniture, supplies, signage, internet/IT setup, access systems, and office layout
• Assist with creating a welcoming “move-in ready” environment for members from Day 1

Daily Operations & Member Experience

• Manage day-to-day coworking operations: front desk, mail handling, conference room scheduling, cleanliness, and overall facility standards
• Greet members and visitors professionally and ensure a positive experience
• Handle member questions, concerns, and requests with strong customer service and problem-solving

Facility & Vendor Management

• Work with vendors (cleaning, maintenance, internet, security, etc.)
• Ensure all common areas, meeting rooms, and workspaces remain organized and fully stocked
• Perform regular walk-through inspections and resolve issues quickly

Administrative & Reporting

• Maintain office inventory and order supplies as needed
• Track basic operational metrics (occupancy, member feedback, vendor performance, etc.)
• Support billing follow-ups, membership documentation, and simple reporting if required

Community & Event Support (Preferred)

• Assist in creating a strong coworking community culture
• Support light community-building activities such as small member events, coffee mornings, or networking sessions

Requirements (Must Have)

• 2+ years experience managing or operating a coworking space / shared office / flex office environment
• Strong understanding of coworking operations: members, access, meeting rooms, vendors, office flow
• Excellent communication skills (in-person, phone, email)
• Strong organization and follow-through — able to handle multiple priorities daily
• Comfortable working on-site and being the “go-to person” for the office
• Professional, reliable, and service-oriented mindset

Preferred Qualifications (Nice to Have)

• Experience with coworking platforms (ex: Nexudus, OfficeRnD, Cobot, etc.)
• Experience with vendor contracts and operational budgeting
• Experience supporting office events or community engagement
• Light sales or leasing experience (tours, walk-ins, membership inquiries)

What Success Looks Like in This Role

• The office opens smoothly and feels fully ready for members from the start
• Members feel supported, welcomed, and taken care of every day
• The space stays clean, organized, stocked, and professionally managed
• Issues are solved quickly and communication is proactive
• Vendors are managed efficiently and operations run without disruptions

Why Join Us

• Be a key leader in launching a brand-new coworking location
• Opportunity to build systems, operations, and culture from the ground up
• Fast-paced environment with growth potential