TECHNICAL WRITER/DOCUMENTATION SPECIALIST
Job Description
Job Description
Job Title: Technical Writer / Documentation Specialist
Hourly Rate: $36 - $38
Please Note Location: On Site - 1200 K Street, NW, Washington, D.C. 20005
Job Summary:
CLJ Consulting and Contracting LLC is seeking a detail-oriented Technical Writer / Documentation Specialist to develop and manage process documentation, training materials, and user manuals for pension benefit systems at the Pension Benefit Guaranty Corporation (PBGC). This position plays a key role in capturing and communicating technical procedures to both technical and non-technical audiences.
Key Roles and Responsibilities:
• Develop and maintain clear, concise documentation, including user manuals, templates, standard operating procedures (SOPs), and FAQs.
• Collaborate with technical staff to translate complex processes into easy-to-understand content.
• Organize and publish documentation using SharePoint and other approved PBGC tools.
• Ensure all materials comply with formatting, branding, and quality standards.
• Maintain version control and update documents in response to system changes or enhancements.
• Support training initiatives by creating visual aids and step-by-step instructions for users.
Required Qualifications:
• Bachelor’s degree in English, Communications, Technical Writing, or a related field.
• Minimum of three (3) years of experience in technical writing and documentation development.
• Proficiency in Microsoft Office and SharePoint.
• Strong grammar, editing, and layout skills with the ability to simplify complex information.
• Exceptional attention to detail and organizational abilities.
• Must be eligible to work in the United States and pass all required background checks.
Preferred Qualifications:
• Experience supporting documentation for government systems or pension benefit programs.
• Familiarity with Agile documentation techniques and knowledge management principles.
Additional Information:
• Core working hours are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday.
• After-hours work may be required on occasion with prior notice.