Job Description
Job DescriptionSalary: $60,000 - $78,000 annual
About the Role
OTTO Car Club is a private, membership-based community for automotive enthusiasts that combines an exclusive social club with premium vehicle storage and collection management. Our 47,000-square-foot Scottsdale facility features private club spaces, climate-controlled storage, and a dedicated team that caters to the needs of members and their collectible automobiles.
We are seeking aEvent Planner & Membership Conciergeto join our Events and Member Experience Team. This role is responsible for planning, coordinating, and executing a diverse range of experiencesfrom intimate private dinners and milestone celebrations to large-scale themed events, luxury travel programs, and exclusive member gatherings.
In addition to event planning, this role will serve as a key liaison for members and guests, driving engagement, connection, and satisfaction through thoughtful interactions, membership outreach, and personalized service. The Event Planner & Membership Concierge will collaborate closely with the leadership team to deliver exceptional, high-touch experiences for members and approved clients.
Key Responsibilities
Event Planning & Execution
- Plan and execute a robust calendar of exclusive in-house social events (23 curated events per month).
- Forecast and manage event budgets, including tracking progress and reconciling post-event expenses.
- Support marketing and communication efforts, including invitations, event promotions, and follow-ups.
- Provide hands-on support during events to ensure seamless execution and exceptional guest experiences.
- Coordinate all aspects of vendor management before, during, and after events.
- Manage post-event tasks such as vendor payments, cost analysis, and gathering member feedback.
Member Private Bookings
- Support planning and execution of private bookings such as corporate meetings, family milestones, and large-scale private parties.
- Coordinate directly with members to align event details, budgets, and expectations.
- Provide on-site event coordination, vendor oversight, and guest support.
- Ensure each private booking reflects OTTOs high standards of personalized service.
Membership Concierge & Relations
- Serve as the first point of contact for members and guests, ensuring every interaction reflects the OTTO standard of hospitality.
- Host members and guests during events and daily operations, providing a welcoming and professional presence.
- Support membership sales and outreachby providing tours, handling inquiries, and following up with prospects.
- Coordinate and deliver member gifts, experiences, and personal touches that reinforce engagement and appreciation.
- Maintain accurate records of member preferences, participation, and communication in CRM systems.
- Assist in developing and executing strategies to strengthen community engagement and member retention.
Outside Events
- Assist in managing inquiries for non-member events that align with OTTOs image and standards.
- Contribute to the seamless execution of select outside events and rentals.
- Maintain and grow a pipeline of qualified leads, ensuring consistent follow-up with past and potential clients.
- Represent OTTO at networking events, industry functions, and community gatherings to attract high-quality members and event clients.
- Track and report sales activities, lead progress, and revenue outcomes.
- Oversee compliance with venue rules and requirements, including permits, COIs, insurance, and vendor documentation.
Qualifications
- 2+ years of event planning, hospitality, or related experience.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Ability to remain calm and solution-focused under pressure.
- Experience working with vendors, contracts, and budgets.
- Flexibility to work evenings, weekends, and occasional travel as required.
What We Offer
- Exposure to luxury event planning and execution at the highest level.
- Involvement in diverse events: social, private, and outside bookings.
- A collaborative and supportive team environment.
- Commission on outside event rentals
Schedule
9-6 Tuesday-Saturday (nights and weekends dependent on events schedule)
Salary
$60,000-$78,000 Annually
Plus Commission
Benefits
PTO
401k
401k matching
Healthcare
Vision
Dental
Performance Bonus
Drivers License Required