Claims Specialist - Automotive Claims
Job Description
Job Description
At ACERTUS culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!
As a Claims Specialist, you will review and analyze claims and expenses, process new claims and complete old ones, and work with internal teams.
Schedule: Monday-Friday (8:00am -4:30pm)
Hybrid schedule after training is complete! 3 days in office ( Mon, Tues, Thurs) and 2 days remote (Wed and Fri).
Pay: $22 - $25/hr. Based on Experience
What will you be doing?
- Collect and analyze required documentation needed for claim resolution.
- Communicate with Transportation Carriers/Insurers/Customers to gather necessary information.
- Assist with claims resolution and collection of payments on Claims.
- Manage customer claims portals and monthly reports.
- Interact with external parties like 3rd party claims management and/or insurance providers.
- Collect payment for damages caused by the carrier.
- Personal responsibility to manage change.
- Run weekly data to capture any trending Drivers and Customers.
- Review data to pinpoint damage trends for call out and executive action.
- Assist with preventative measures to reduce claims.
- Claim mitigation start to finish.
- End of Month close auditing and balancing checks.
- Must be willing and able to perform all other duties as assigned by management.
What are we looking for?
- This position requires a minimum of a High School Diploma or equivalent.
- Must have one to two years of experience in claims resolution.
- Must have working knowledge with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.).
- Great oral and written communication skills.
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
- Creative, can think outside of the box to resolve problems.
- Excellent customer service skills.
- Previous Transportation or Automotive Industry knowledge a plus.
- Personal responsibility to manage change.
- Critical thinking / ability to think outside of the box to resolve issue at hand.
Benefits
At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
- Medical, Dental and Vision Insurance benefits start on the 1st day of the month following your start date.
- Company Paid Time Off
- 8 Company Paid Holidays
- 401(k) with auto-enrollment at 3% starts on the 1st day of the month following your start date.
- Casual Dress Code
About ACERTUS
ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services is designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS – Relentless Drive to Deliver!
ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.