Job Description
Job Description
Internal Training Specialist
At Entertainment Partners we help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. We are poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.
Are you looking for the next opportunity to revolutionize an industry?
If so, we are seeking a highly motivated entertainment-loving Internal Training Specialist who is a highly motivated person who can scope, design, develop and deliver compelling and effective learning experiences. The Academy Team is almost two years into developing a roster of courses that aims to redefine how the entertainment industry and our own company grows its talent. We train our clients and EP’s client-facing teams on our unique suite of production products so that they can succeed and thrive in the entertainment industry. Training is often trial by fire and only on the job. We’re changing that by providing access to the information production workers and production supporters need to execute their career goals.
Our courses resonate with our clients, internal and external, and we’ve only scratched the surface on our slate of content. That’s where we hope you come in. So, if you are creative, curious, detailed-oriented, and an effective collaborator who thrives on driving impact and empowering others, this role is for you.
KEY RESPONSIBILITIES
- Develops and delivers group and individual instruction and training, to internal clients, covering a range of technical, operational, and management topics directly related to internal client success in a specified field.
- Become the subject matter expert on EP’s products, staying on top of all new product launches and enhancements.
- Partners with business teams to assess and evaluate the training needs that drive internal client success, including product knowledge, soft-skills, and role-based trainings.
- Designs and develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
- Formulates training outlines and determines instructional methods, determined by knowledge of specified training needs and effectiveness of such methods, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Most of these trainings are virtual but may eventually include onsite training should the need arise.
- Design, maintain and analyze eLearning courses
- Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Coordinates or performs administrative functions necessary to deliver training programs, such as scheduling, documenting, Uses metrics to evaluate effectiveness of training and development programs and to revise or recommend changes in instructional objectives and methods. May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may recruit, select, and train instructors.
- May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.
- Willingness and excitement to travel up to 25% of the time.
- Performs miscellaneous job-related duties as assigned.
JOB REQUIREMENTS/QUALIFICATIONS NEEDED
- Experience in production accounting or Accounting certification.
- Film industry experience.
- Bachelor’s degree required, degree in Journalism, Communications, Education, or relevant field preferred.
- Mastery of the Microsoft Office Suite.
- Demonstrated success in a training and/or customer service role, preferably in a software company.
- Experience with working with a team to produce content.
- Experience in or working knowledge of the entertainment industry.
- Knowledge of learning psychology, styles, and strategies.
- Intellectually curious with a growth mindset.
- Ability to analyze and problem solve in a timely manner.
- Strong customer service orientation.
- Ability to simultaneously manage a variety of programs, excellent organizational and multi-tasking skills.
- Strong attention to detail.
- A positive and proactive nature.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Knowledge of adult learning theory, human performance technology concepts, instructional techniques, and performance improvement processes.