Job Description
Job DescriptionPosition Title: Business Sales Account Executive
Base Salary: $50,000 annually
Performance-Based Salary Advancement: Eligible for a salary increase up to $60,000 annually within
six months, contingent upon successful completion of training and achievement of defined performance
goals.
Commission: Target commission of $40,000 annually
Comprehensive Health Benefits: medical, dental, vision, 401k, flexible spending account, paid sick
leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary:
The Business Sales Account Executive is a unique and exciting role responsible for generating sales in
Ziply Fiber’s service areas to the small and medium business community. This includes sales campaigns
through door-to-door efforts, networking, local partnerships, and community-based events.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
• Successfully complete the Ziply Fiber New-hire Sales Training.
• Call upon a high volume of businesses, both in-person and through email or phone, as directed
by Ziply Sales Leadership and present Ziply Fiber’s Internet and phone services as directed by
Ziply Sales Leadership.
• Follow the sales process outlined in Ziply Fiber’s New-hire training, including but not limited to,
daily door knocking in designated business communities as set forth by the sales manager,
following up with prospects via phone calls and emails resulting in closing one new customer
each day.
• Participate in various events within an assigned territory, in an effort to get customers to sign-up
for Ziply Fiber services.
• Travel outside assigned territory to participate in team-wide sales events, up to 25% of working
days.
• Active involvement in Chambers of Commerce and other local organizations.
• Participate in e-learning, classroom sales training and associated curriculum in tandem with Sales
Trainer.
• Meet and exceed monthly sales performance expectations.
• Perform financial responsibilities to include operational expense tracking, processing mileage
reimbursements, logging event expenses and others in a timely manner.
• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for
strategic and customer impact analysis.
• Performs other duties as required to support the business and evolving organization.
Qualifications:
• High school diploma or GED required.
• Bachelor’s degree in business, marketing, communications, or a related field preferred; recent
college graduates are strongly encouraged to apply.
• Sales experience is a plus but not required—Ziply Fiber provides comprehensive training to equip
new hires with the skills needed to succeed.
• Excellent communications and interpersonal skills with an aptitude to communicate complex
solutions in a professional business setting.
• Demonstrated experience working with people in a variety of settings that required use of
interpersonal skills (e.g. customer service, retail or service industry jobs, school teams or clubs).
• Must be enthusiastic, persuasive, and resilient—able to handle rejection and maintain a positive
attitude throughout the sales process.
• Must be self-motivated and competitive, with a strong personal drive to achieve goals.
• Must be committed to providing exceptional customer service in a calm, professional manner.
• Must have access to reliable transportation.
• Must be willing to travel outside of the immediate area up to 25% of working days.
• Must be able to pass local community background checks and permitting processes.
• Must have and maintain a valid driver’s license, auto insurance and satisfactory driving record.
Knowledge, Skills, and Abilities:
• Ability to follow direction and a sales process, as outlined in training and reinforced by the sales
manager.
• Ability to prioritize and organize work effectively and be a self-starter.
• Ability to maintain confidentiality of company and customer information.
• Ability to deal with public in a professional manner.
• Ability to work independently and apply sound judgment and reasoning skills to a variety of
situations.
• Ability to drive on behalf of the company in a safe and responsible manner.
• Strong verbal and written communication skills.
• Excellent customer service skills.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available
for this position.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance
vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves
driving within a specific region or territory and requires the ability to safely perform all functions of
operating a motor vehicle.
Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.