Job Description
Job Description
The Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.
This position has an hourly rate of $16.50 + Tips.
KEY RESPONSIBILITIES
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Check assigned station before, during and after shift for proper set up and cleanliness
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Responsible for the completion of designated side work checklists (both opening and closing)
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Responsible for keeping the dining room floors free of debris and spilled liquids
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Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area
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Always provide excellent service to all our guests
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Assist guests courteously and efficiently
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Maintain the cleanliness of the dining room and station at all times
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Keep chairs and banquettes clean and clear of debris
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Handle customer requests in a timely manner
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Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet
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Ensure all silverware is polished and spotless
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Follow the cleaning program for the restaurant established in the side work sheet
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Upkeep and clear tables between courses throughout the meal
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Delivery of food from kitchen to guest’s tables, including tray service
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Assist in setting up tables according to floor plan
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Anticipate guest needs, as to where guests will never have to ask for anything
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Attend all food and beverage training classes when requested
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Wish every guest a warm farewell and thank them for coming
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Must be aware at all times what type of water each guest in their station is drinking
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Make coffee, tea, and hot beverages for guests
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Place all to go food in appropriate containers
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Attend daily pre meal/communication meeting
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Attend monthly department meeting
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Communicate with all servers and server assistants in a professional manner
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All other responsibilities assigned by Management
REQUIRED EXPERIENCE AND QUALIFICATIONS
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Reading, writing and oral proficiency in the English language
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Willing to work a flexible schedule and holidays
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Be a self-motivator and motivator of others
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Work in a safe, prudent, and organized manner
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Have good knowledge of food and beverage preparations
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Be able to relate to all levels of guests and management
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Have the ability to handle multiple tasks at one time
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Have excellent communication and organization skills
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Maintain a clean and healthy personal hygiene and grooming
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Be able to consistently delight and satisfy our guest
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Have the ability to handle guest requests in a detailed manner
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TIPS and ServSafe Certified
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