Job Description
Job Description
OnSpot Dermatology – Front Desk Medical Receptionist (Fort Myers Office)
OnSpot Dermatology is looking for a Full-Time Front Desk Medical Receptionist to join our team at our Fort Myers office. While OnSpot is known for bringing state-of-the-art dermatology care directly to patients in our 40-foot mobile medical units, this role is based in our office location, where you will play a vital part in welcoming and assisting patients in person and by phone.
We are seeking a positive, detail-oriented, and patient-focused team member who enjoys working with people and ensuring each patient has a smooth, professional experience from check-in to check-out.
Key Responsibilities
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Greet patients with a warm, professional attitude as they arrive at the Fort Myers office
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Check patients in and out of appointments
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Collect and accurately enter patient demographic and insurance information
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Process payments, including co-pays, self-pay, and product purchases
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Manage patient flow and keep patients informed of any scheduling updates or delays
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Answer incoming calls and return voicemails promptly
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Provide accurate information about OnSpot’s services and schedule/reschedule appointments
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Support the clinical team by maintaining efficient and organized front desk operations
Qualifications
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Minimum 1 year of experience in a medical office setting (dermatology experience strongly preferred)
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Previous front desk and patient scheduling experience
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Excellent verbal and written communication skills with a customer service mindset
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Proficiency with computers and medical software systems
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Strong attention to detail and ability to multitask
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Professional, friendly, and outgoing personality with a strong phone presence
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Commitment to maintaining patient confidentiality
Job Type: Full-Time | Location: Fort Myers, FL