Medical Receptionist

Job Description

Job Description

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach and excellent organizational skills will help facilitate efficient clinic operations, coordinate appointments, and support the medical staff with administrative tasks. This position offers an exciting opportunity to contribute to quality patient care while working in a fast-paced, supportive environment.

Duties

• Greet patients warmly, providing exceptional customer service and ensuring a positive first impression
• Manage appointment scheduling using electronic health record (EHR) systems such as Practice Fusion and Medisoft
• Verify patient insurance coverage and perform insurance eligibility and benefits verification
• Collect and process payments, including medical collections when applicable
• Maintain accurate and organized medical records in compliance with HIPAA regulations
• Handle multi-line phone systems with professionalism, utilizing proper phone etiquette to address inquiries and direct calls appropriately
• Obtain prior authorization for scheduled procedures
• Assist with intake procedures, including gathering patient information and updating electronic health records
• Coordinate with clinical staff to ensure timely appointment scheduling and follow-up care plans
• Perform clerical duties such as filing, data entry, and managing office supplies to support daily clinic operations
• Maintain confidentiality of all patient information in accordance with HIPAA guidelines

Requirements

• Proven experience as a Medical Receptionist with clinic experience required
• Strong knowledge of EMR/EHR systems such Practice Fusion and Medisoft is highly desirable
• Familiarity with medical terminology, and Medicare guidelines
• Excellent communication skills with professional phone etiquette; bilingual (Spanish)abilities are required for serving diverse patient populations
• Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key typing for data entry tasks
• Ability to review documentation thoroughly for accuracy and compliance with healthcare regulations
• Strong organizational skills with attention to detail; capable of managing multiple priorities in a fast-paced environment
• Knowledge of HIPAA regulations related to health information management and patient privacy protection

Join our team as a Medical Receptionist where your proactive attitude and dedication will directly impact patient satisfaction and clinic efficiency. We are committed to fostering a supportive environment that values your contributions while offering opportunities for professional growth.

Benefits:

• 401(k)
• Paid time off

Experience:

• Medical receptionist: 3 years (Required)
• Prior Authorization: 2 years (Required)
• EHR systems: 2 years (Required)
• Bilingual / Spanish (Required)