Job Description
Job Description
Position Details
Title: Healthcare Enrollment Analyst
Location: Detroit, Michigan
Work Location: Onsite (Hybrid)
Position Type: Contract – 12 Months (Possible Extension)
Department: Enrollment Services
Will this position be required to work onsite for any reason at any time? REMOTE. There is the potential that the position will be hybrid. Requiring onsite reporting 2x per week.
ENGAGEMENT DESCRIPTION
Primary responsibility includes working closely with external customers who submit 834 membership files. Knowledge of the 834 HIPAA compliant file layout is highly desirable. Apply, analyze, and manage 834 and membership business rules. Manage email and phone inquiries from external customers related to 834 customer inquiries.
Analyze, process and/or expedite operational membership transactions; this may include timely resolution of problems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide leadership team with status of issues. Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, letters, and communications. Assist personnel (both internal and external) by answering questions and supplying information. Develop and maintain an effective working relationship with customers or partners. Other duties may be assigned.
QUALIFICATIONS:
· Bachelor's Degree in related field preferred.
· Demonstrated knowledge/competency in the following areas: membership inquiry or claims processing experience preferred, analytical experience, ability to produce statistical information from conceptual needs, and working with PC application and/or mainframe systems preferred.
· Effective verbal and written communication skills.
· Ability to lead and contribute to process improvement programs.
· Excellent interpersonal skills necessary to interact with all levels of all personnel.
· Other related skills and/or abilities may be required to perform this job.
REQUIRED SKILLS/EXPERIENCE:
• Two (2) to five (5) years' experience in related field is required.
• High proficiency with Microsoft Suite primarily Outlook, Excel, Access, and Teams.
• Demonstrated skills including organizational (ability to prioritize multiple assignments), analytical (attention to detail), and interpersonal (written and oral, including internal and external contacts) are required.
• Ability to perform as a self-starter, with motivation to consistently produce high quality results is required.
• Strong creative problem-solving skills.
• Demonstrated flexibility, self-discipline, and ability to work independently, as well as within a group is required.
• Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent.
• Other related skills and/or abilities may be required to perform this job.
PREFERRED SKILLS/EXPERIENCE:
• At least two (2) years of healthcare enrollment, membership/billing experience preferred.
• Working knowledge of health care payer operating systems/applications considered a plus (Facets, EOS, Macess).
• Knowledge of the 834 HIPAA compliant file layout is highly desirable.
Company DescriptionFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b
Company Description
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b