Patient Access Representative - Houston, TX

Job Description

Job Description

Job Title: Patient Access Representative
Location: Houston, TX 77024
Shift: Day Shift | 8:00 AM – 5:00 PM
Duration: 13 Weeks
Schedule: Monday – Friday | 45 Hours per Week
Employment Type: Contract
Pay Rate: $16 – $18 per hour

Position Overview

"Navitas Healthcare, LLC" is seeking a detail-oriented and customer-focused Patient Access Representative to support front-end patient services in a fast-paced healthcare environment. This role is responsible for scheduling appointments, verifying insurance eligibility, ensuring medical necessity compliance, and providing exceptional patient communication to facilitate seamless access to care.

Key Responsibilities

• Schedule patient appointments in accordance with organizational policies and procedures.

• Verify patient eligibility and insurance coverage prior to services.

• Ensure medical necessity compliance for procedures and services.

• Accurately post patient payments and maintain financial records.

• Provide call center support and respond promptly to patient inquiries.

• Assist patients and staff with registration and access-related questions.

• Maintain accurate documentation of all patient interactions.

• Collaborate with internal departments to coordinate patient care efficiently.

• Adhere to all organizational policies, procedures, and regulatory guidelines.

• Perform additional administrative duties as assigned.

Qualifications

• High School Diploma or GED preferred.

• 2–4 years of experience in patient access, call center support, scheduling, insurance verification, or administrative healthcare roles.

• Strong customer service and communication skills.

• Ability to multitask and work effectively in a fast-paced environment.

• Knowledge of patient access workflows and insurance verification processes preferred.

• Strong organizational skills with high attention to detail.

Required Skills

• Call center experience

• Patient scheduling and registration

• Insurance verification

• Excellent interpersonal and communication skills

• Accurate data entry and documentation

For more details contact at pmohanty@navitashealth.com or Call / Text at 516-806-4227.

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.