Job Description
Job Description
Job Purpose
We are seeking a friendly and professional receptionist to assist in a funeral home setting. As the first point of contact for our company, you will play a vital role in creating a positive and welcoming experience for our clients, visitors, and employees. The ideal candidate should have excellent communication and organizational skills, along with a strong customer service orientation.
Job Description
· Greet and welcome visitors, clients, and employees in a warm and friendly manner.
· Notifies staff members when appointments arrive and escorts guests to appropriate room.
· Answers routine questions associated with services, products, location directions, etc.
· Receives and logs deceased belongings while following chain of custody procedures.
· Answers, screens, and routes calls.
· Maintains guest waiting area, disposing of trash, replace tissues, provides beverages and other amenities for family’s needs.
· Makes coffee and other tasks as assigned.
· Receives and distributes incoming mail and packages.
· Maintains electronic and paper files.
· File files.
· May perform light typing, proofreading, data entry and printing.
· May assist with inventory of supplies related to hospitality.
· Provide accurate information and assistance in person, via phone, and email.
· Maintain a clean and organized reception area, ensuring it represents our company's professional image.
· Assist with administrative tasks, including data entry, filing, and photocopying.
· Manage office supplies inventory and place orders when necessary.
· Collaborate with other departments to ensure seamless communication and efficient operations.
· Handle sensitive and confidential information with integrity and discretion.
· Perform other related duties as assigned by the supervisor.
Qualifications
· High school diploma or equivalent qualification.
· Proven work experience as a receptionist or in a similar customer service role is preferred.
· Proficient in using telephone systems and office equipment such as photocopiers and printers.
· Strong interpersonal and communication skills, both verbal and written.
· Excellent organizational and multitasking abilities.
· Attention to detail and problem-solving skills.
· Ability to remain calm and professional in stressful situations.
· Proficient in using computer software applications such as Microsoft Office (Word, Excel, Outlook).
· Punctual and reliable with a strong work ethic.
· Professional appearance and demeanor.
Position Benefits
Get the chance to work directly with a leading provider of funeral, cremation, and cemetery services with a strong reputation in the industry. Take advantage of the opportunity for career growth and advancement within the company once you join. Working for an organization that has a diverse range of roles and locations allows employees to explore different areas of the funeral and cemetery industry and develop their skills and expertise. Along with comprehensive benefits, training and development, collaborative work environment, employee recognition, community involvement and most importantly, meaningful work – being a part of this industry can provide a sense of purpose and the opportunity to make a positive impact on the lives of grieving families. Helping families through difficult times and providing compassionate support can be deeply fulfilling for individuals like yourself!
Working Environment: Onsite
Employment type: Contract with potential to hire.
Compensation: $16.00 HR
About us
Adroit Partners is a leader in identifying and placing quality talent with top employers. Becoming a part of our team means you will gain access to an array of opportunities with our network of clients. We offer assistance in refining your resume and social media presence to better highlight your talents and can introduce you to industries you may not have considered. We are here to help you every step of the way from the application process through accepting the job offer, ensuring your career goals are met.
Fill out an application today!
Company DescriptionRecognized as one of the industries fastest growing staffing firms.
Company Description
Recognized as one of the industries fastest growing staffing firms.