Call Center Rep/Customer Service Quotes & Order Processing

Barrington Staffing Services

Santa Clarita, CA, USA

Published: 6/14/2022

Full Time

Job Description

*Position coming up in November*

Customer service order processing experience in a call center or supplier/office. Call center environment or in home improvement industry order processing, special order desk, or similar experience in a telephone customer service role.

18months or more experience, Competent using MS Outlook, Excel, and Word. Touch typing at 35wpm and above. Ability to multi-task is essential.

Excellent phone skills to handle inbound/outbound calls. Assist customers with order status, delivery assistance, special orders, and troubleshooting.

Company trains for this position for a few weeks, and regular, punctual attendance is needed. M-F 8a-5p with 1 hour overtime on Wednesday mornings (7am start each Wednesday) May be asked to work occasional Saturdays.

Quote processing & follow-up
Order input
Shipment tracking and updating
Outbound update calls to customers
Proficient using spreadsheets

Temporary-to-hire position.

$19.25/hr to start, up to $20 once hired w/benefits. After 90 days, you will have the opportunity to learn products lines with pay increases to your hourly wage, between .25c-$1.25/hour upon passing a written and actuary test.

High diploma/GED or equivalent, background check when being hired as a regular employee