Job Description
Job DescriptionDescription:
Job Posting: Receptionist / Appointment Coordinator
We are seeking a full-time Receptionist / Appointment Coordinator to join our new, state-of-the-art Ford Pro Elite Service Center. This is an excellent opportunity to join a growing team with opportunities for development and advancement.
What We Offer:
- On-the-job training
- Medical insurance
- Paid time off
- 401(k) with employer match (available after one year of employment)
Position Responsibilities:
- Answer incoming phone calls in a professional and timely manner
- Greet guests and provide a welcoming, positive experience
- Schedule and coordinate service appointments
- Communicate effectively with customers via phone, email, and text
- Support daily front-office operations
Qualifications:
- Previous receptionist, customer service, or scheduling experience preferred (but not required)
- Strong communication skills across multiple platforms (phone, email, text)
- Friendly, outgoing, and professional demeanor
- Organized and proactive work style
- Ability to work well with both customers and team members
Work Schedule:
- Full-time position (schedule to be discussed during interview
Requirements: