Video Conferencing Specialist (Zoom, Teams, etc.)

Job Description

Job Description

Key Responsibilities:

Set up, monitor, and troubleshoot video conferencing systems (e.g., Zoom, Microsoft Teams, Webex, etc.).

Coordinate and support virtual meetings, webinars, and hybrid events across multiple time zones.

Ensure high-quality audio, video, and content sharing during conferences.

Provide first-level support to end users during live events, including immediate troubleshooting of technical issues. Maintain and update AV hardware and software (conference room equipment, cameras, mics, codecs, etc.).

Maintain and update video infrastructure hardware and software (Poly Clariti Manager/ Clariti core, etc.)

Train staff on best practices for using conferencing tools and equipment.

Collaborate with IT and facilities teams to optimize virtual communication infrastructure.

Document system configurations, procedures, and recurring issues.

Research and recommend new tools or upgrades to improve the conferencing experience.

Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation