Job Description
Job DescriptionSalary:
Custom Software Systems, Inc. (CSS) isseekinganskilled Agile Coach to support the RAPID (Rapid Agile Product Innovation & Development) program within the Division of Management & Financial Services (MFS). The RAPID program team requires agile coaching services to enhance team effectiveness,facilitateprogram level planning events, improve strategic alignment, and enable the delivery ofcloud-basedERP systems. The Agile Coach will work across multiple product development teams to foster continuous improvement,facilitatecollaboration, and strengthen agile maturity across the RAPID program.
Responsibilities
- Agile Coaching & Transformation:Establishnew Agile teams and provide interactiveinitialand ongoing coaching to stakeholders and teams and help existing teams adopt and improve agile methods and practices
- Big Room Planning Facilitation: Design, prepare for, andfacilitateProgram Increment(PI) Planning events including Sprint Planning, iteration planning, and team alignment sessions
- Strategic Planning Support: Collaborate with program leadership to develop strategicroadmaps, prioritize initiatives, and align teamobjectiveswith business outcomes
- Team Effectiveness & Process Improvement: Conduct ongoing evaluations to ensure theeffectiveness of Agile programs and recommend modifications to enhance team performance and delivery capabilities
- Stakeholder Collaboration: Proactively collaborate and communicate withinternal/external stakeholders to address Agile knowledge gaps and support program effectiveness
- Training & Knowledge Transfer: Conduct comprehensive training modifications asnecessary to build agile capability across the RAPID program and develop operating procedures to enable knowledge transfer
- DevOps Enablement: Coach teams on DevOps practices, continuousintegration/continuous deployment (CI/CD), and automation techniques
- Reporting & Assessment: Provide regular assessments of team maturity, program healthmetrics, and recommendations for continuous improvement and work with the teams to implement improvement recommendations.
- Establishes new Agile teams and provides interactiveinitialandongoing coaching tostakeholdersand teams.
- Conducts ongoing evaluations to ensure the effectiveness of Agile programs and recommends complex and/or highly comprehensive trainingmodificationsas necessary.
- Proactively collaborates and communicates with internal/external stakeholders to address Agile knowledge gaps to support Agile effectiveness.
- Works with teams to become effective and efficient in their use of Agile practices.
- Helpsteams toadopt and improve agile methods and practices.
Citizenship
- US Citizenship
Required Qualifications
- At least 8 years of direct experience in one or more aspects of Information Technology (Software design/development, IT Architecture, Technology or Product Owner/Management, and Quality Assurance)
- Minimum of 1 year experience as a Program Level Agile Coach supporting largeProgram(s) / Agile Release Train(s) with multiple Agile/Product Development Teams
- At least 2 years' experience as a Team Level Agile Coach for Agile/Product DevelopmentTeams to include standing up Agile/Product Development Teams
- At least 3 years' experience as a Scrum Coach (Scrum Master), Product Owner or in aLeadership role with Agile/Product Development Teams
- Experience coaching, implementing, and enabling transformation of Agile/ProductDevelopment Teams to DevOps Teams, including use of Continuous Integration/Continuous Development (CI/CD) and Automation/Continuous Testing
Knowledge, Skills & Abilities
- Experience transforming initiatives to deliver lasting change withinagencies that focus on delivering valueforits customers. Coaches mayberequiredto work across all levels (team/ portfolio/program) to ensure that organizations adopt a pragmatic approach to the way in which they govern delivery and continuous improvement of digitalservices.
- Experiencewith ServiceNow ITSM (IT Service Management), Platform Analytics, and Agile Development platforms
- ExperiencefacilitatingBig Room Planning/PI Planning events for Agile Release Trains
- Knowledge and experience withSAFe(Scaled Agile Framework) methodologies
- Experience developing and implementing strategic roadmaps for agile programs
- Ability to coach teams on iterative improvement practices and retrospective techniques
- Strong facilitation skills including coaching to Scrum of Scrums, Product Owner Sync,and Inspect and Adapt Workshops
- Experience working with cloud-based ERP systems and supporting digital transformationinitiatives
- Excellent communication and stakeholder management skills across all organizationallevels
Certificates
- At least one of the following or its equivalent:
- Certified Scrum Master (CSM)
- Advanced Certified Scrum Master (ACSM)
- SAFeScrum Master
- Agile Certified Scrum Coach (PMI-ACP).
Education
- Bachelor's Degree in Information Science/Technology, Business, Computer Science orEquivalent.
Compensation & Benefits12
- Wage Range:Negotiable
- General Benefits:Custom Software Systems, Inc. offers our employees a competitive benefits package thatmayinclude:
- Health insurance plans
- Health Savings Account (HSA)
- Dental
- Vision
- Long-term disability
- Short-term disability
- Basic term life insurance
- Supplemental term life insurance for employees, spouses, and dependents
- Simple IRA
- Parking/Commuting expense reimbursement
- Training/Education