Customer Service / Inside Sales

Job Description

Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various customer inquiries effectively.

Duties

• Assist customers with their inquiries in a professional manner.
• Process transactions accurately using credit card machines, ensuring proper cash handling procedures are followed.
• Upsell products and services to enhance customer satisfaction.
• Maintain knowledge of current promotions, products, and services to provide accurate information to customers.
• Handle customer complaints and resolve issues promptly while maintaining a positive attitude.
• Collaborate with co-workers to ensure efficient company operations and excellent customer service.

Qualifications

• Previous experience in a customer service role.
• Strong communication skills with the ability to engage effectively with customers.
• Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude and willingness to learn new skills are essential for success in this role.

Join our team today and be part of an organization that values exceptional customer service!

Job Type: Full-time

Pay: $20.00 - $21.78 per hour

Expected hours: 40 per week

Shift: 8 hour shift

Work Location: In person