Job Description
Job DescriptionSalary:
Do you have a passion for serving your local community?
Do you come from a background in social services or community outreach?
Do you value flexibility, autonomy, and meaningful work?
If so, the Field Interviewer opportunity at Vital Research could be the perfect fit for you!
About Us
Since 1982, Vital Research has been on a mission to create vibrant communities by ensuring all voices and experiences are represented through inclusive social science research and evaluation. Our core services of evaluation design and research methodology, data collection, and results dissemination allow us to achieve our vision: a world where every person is valued and has equal opportunity to live life to its fullest.
About the Role
Field Interviewers play a key role in collecting confidential survey data that informs critical social research. This role requires empathy, clear and transparent verbal
communication skills, and the ability to be a self-starter. This is a flexible, autonomous,
independent contractor role where you set your own schedule and work at your own pace.
Using a company-provided tablet and software, Field Interviewers contact pre-identified participants to conduct surveys via phone, Zoom, or in-person interviews. As you collect participant answers, youll collaborate with our internal research team to ensure high-quality, ethical data collection that helps elevate underserved voices and contributes to the overall success of the research team.
About the Project
Vital Research, in partnership with the State of Minnesota, is seeking contracted Field Interviewers to conduct interviews with individuals who are receiving state services to assess participant quality of life and satisfaction with services for the National Core Indicators Aging and Disabilities (NCI-AD)and Intellectual
and Developmental Disabilities (NCI-IDD) projects starting with a mandatory two-day training on October 21st and 22nd
and will continue through May of 2026 (or until all surveys are completed).
The goal of this initiative is to gather meaningful feedback to inform and improve service delivery in key areas such as:
- Access to essential services
- Communication with providers and case managers
- Choice and quality of services
- Medical transportation
- Personal safety
- Community inclusion and empowerment
You can learn more about the project by visiting the link
below:
- National Core Indicators -Aging and Disabilities (NCI-AD)
- National Core Indicators Intellectual and Developmental Disabilities (NCI-IDD)
Key Responsibilities
- Reach out to participants from a provided list and schedule/complete surveys.
- Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols.
- Must be able to conduct surveys in all interview modes (phone, in-person, or video conferencing) based on participant preference.
- Organizing and managing your interview schedule independently.
- Accurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentiality.
- Maintain professionalism, empathy, and cultural sensitivity in all interactions.
- Communicate regularly with the research team for updates and support.
- Utilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properly.
- Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.
This Role May Be a Great Fit If You:
- Self-driven and comfortable working independently in a remote environment.
- Tech-savvy with proficiency in Zoom and other web-based platforms like Salesforce.
- Have experience conducting interviews, surveys, or working in research settings.
- Are an excellent communicator who can build trust and rapport with participants.
- Are comfortable contacting participants by phone, video, or in-person, depending on participant preferences.
- Have worked with aging, disabled, or underserved populations.
- Are detail-oriented and comfortable using tablets or mobile technology.
- Enjoy working independently and managing your own schedule.
- Have access to a personal vehicle for in-person interviews.
- Are a sales-minded individual, with cold-calling experience, who is energized and resilient to rejection.
- Are fluent in Spanish/Hmong/Somali, preferred. Fluency in English required.
Compensation & Flexibility
- Pay is per completed survey, with rates varying by method (phone, Zoom, or in-person) and by project (NCI-AD vs NCI-IDD)
- $80 per completed phone interview (AD)
- $85
(AD) or $90 (IDD) per completed video interview.
- $95+
(AD) or $100+ (IDD) per completed in-person interview, depending on travel distance.
- You control your schedulewe only ask that 5 surveys are completed weekly!
- Training and orientation are provided as follows:
- $50 upon completion of pre-training modules
- $300 upon completion of virtual training
- $50 upon completion of a skills assessment and mock interview
Ready to Make an Impact?
Join a purpose-driven team that values equity, empathy, and community. Apply today to be part of our mission to ensure every voice is heard and represented.