Job Description
Job Description
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in delivering exceptional support to customers, managing inquiries, and ensuring claims are processed accurately. This position offers an opportunity to thrive in a fast-paced environment while enhancing your attention to detail.
Responsibilities:
• Handle inbound customer calls with efficiency, addressing inquiries and resolving issues promptly.
• Deliver excellent customer service by providing accurate information and solutions tailored to customer needs.
• Process claims with a focus on accuracy and adherence to company guidelines.
• Perform data entry tasks to maintain and update customer records in internal systems.
• Collaborate with team members to ensure quality assurance standards are consistently met.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.
Requirements:
• At least 2 years of experience in a customer service role.
• Strong attention to detail and ability to ensure accuracy in all tasks.
• Proficiency in basic computer skills, including Word, Excel, and Outlook.
• Typing speed of 45-60 words per minute with high accuracy.
• Ability to thrive in a fast-paced and dynamic environment.
• Eagerness to learn new skills and adapt to changes.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.