Field Service Technician Apprenticeship

Job Description

Job DescriptionRestaurant Equipment Service Technician Apprenticeship

Pro-Tech Maintenance and Repair - Castro Valley, CA

Pro-Tech has been servicing the food service industry for the last 36 years (Hot Side). If you are an excellent technician that focuses on customer service with a verifiable employment history, this is your chance to join a reputable team!

Summary:

Repair high speed cook restaurant equipment. Respond to dispatches and drive a company vehicle to provide maintenance, installation and service on commercial food equipment at customer locations.

Responsibilities:

• Must be professional, courteous and respectful to our customers as well as fellow employees.
• Communicate effectively with customers, managers/dispatchers.
• Develop rapport with each customer to understand the right products, parts and services needed.
• Responsible for completion of assigned work orders using company-owned vehicle.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspect parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Perform effective equipment installation, removal, repair or maintenance to ensure high levels of customer satisfaction and product performance.
• Operate small hand tools and drills for machine repair. Comfortable and carful working around high power lines.
• Ability to read and understand the different settings of a multi-meter.
• Accurately maintain, stock, and document equipment, parts and consumables inventory.
• Complete all paperwork accurately and completely for each job completed and submit on time.
• Demonstrate willingness and capacity to be trained on most commercial food equipment that is in, or added to the company line.
• Participate in a rotational weekend schedule "On-Call"

The purpose of this job description is to serve as a general description and summary of the major duties and job responsibilities. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the hired technician may be required to perform other duties not listed here but may be essential for Pro-Tech Technicians.

Required Skills:

• Follow directions and willing to learn.
• Listens well and retains instructions; accepts constructive feedback from supervisor.
• Strong mechanical aptitude and troubleshooting skills
• Familiarity with industrial tools and equipment
• Ability to handle physical workload
• You must have a clean back ground check.
• A positive and supportive attitude towards customers, both internal and external.
• Exceptional troubleshooting skills (mechanical and electrical).
• Must possess valid State Driver's License, and acceptable driving record (max 1 ticket on record).
• Ability to work in a fast-paced environment and juggle multiple priorities.
• A track record of being consistent with attendance and prompt arrival at work and meetings.
• Able to think quickly, assess a situation and make a sound decision.
• Always thinks about safety
• Bilingual in Spanish, Mandarin or Chinese is a plus
• Able to work effectively with others and independently. * Physical ability to lift 50+ pounds *Ability to climb a latter. *
• Must have stable work history with verifiable reference

Benefits:

• Training
• Company provided uniform, non-slip shoes, vehicle, tools, and equipment
• 9 paid holidays (after 6 months)
• Medical coverage
• Disability insurance
• Paid time-off
• Company 401K. Company matches up to 7% of contributions.

Pro-Tech is an equal opportunity employer. Pro-Tech conducts background checks on applicants who accept employment offers.

Job Type: Full-time

Starting Salary: $19.00/hour to $28.00/hour (depending on skill level). Career potential of 110k year.