Job Description
The Group Account Director is a leader in the agency responsible for oversight of a portfolio of clients, guiding direction and managing top client relationships. This individual ensures all work meets client needs while upholding agency standards of creativity, strategy, and compliance.
*NOTE: Only candidates in the TriState area will be considered for this position (NYC/NJ/Local PA)
EXPERIENCE:
- Required Experience: Market Access (8-10 years); Patient Support Services (4-6 Years)
- Channel/Disease State requested: Ophthalmology, Buy & Bill, GPO
- College degree and/or equivalent work experience required
- Previous management experience required
- Demonstrates strong oral and written communication skills
LEADERSHIP:
- Mentors/oversees up to 3 direct reports
- Ensures that timekeeping (for self and direct reports) is completed in a timely manner
- Notifies managers of inaccuracies in timekeeping by their teams
CLIENT ENGAGEMENT:
- Responsible for 2+ manufacturers ($2.5M-$3M in revenue)
- Provides input to the client contact report
- Provides input to the client status reports
- Provides strategic guidance to direct reports and strategic input to clients
- Demonstrates ability to identify and address opportunities and challenges and coordinate the appropriate team members involvement
- Leads brand planning in coordination with Strategy and Direct Reports
- Expand relationships beyond day-to-day client contacts
VEEVA SUBMISSIONS:
- Ensures timely submission of materials to Veeva per the submission calendar
- Ensures that job codes are opened accurately and in a timely fashion
- Completes Veeva submissions and oversees junior account team's submissions
- Attends medical/legal/regulatory review meetings
- Ensures that medical/legal/regulatory review comments are marked up and incorporated accurately
PROJECT MANAGEMENT:
- Lead and/or oversee direct reports' internal kickoff meetings
- Develop project briefs and/or oversee direct reports' project brief development
- Markup / route client comments; provide oversight to direct reports' routes
- Helps direct reports resolve internal challenges
- Drives best practices and standard operating procedures for internal team
- Lead the more strategic / complex tactics and initiatives, delegate appropriate projects to junior account colleagues
- Serves as subject matter expert for clients and direct reports
FINANCES:
- Advises direct reports on budget estimates for new projects
- Propose solutions as needed to ensure that budgets are on track to fully expend
- Responsible for recognition of full PO for self and direct reports
- Compiles invoicing details across brands and secures client / leadership approval before invoicing begins
- Reviews and augments SOWs drafted by direct reports; writes SOWs for more complex initiatives
- Provides revenue projections for 3+ brands
NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.