Job Description
Job Description
Position Summary:
Direct Hire Opportunity!!!
The Sales Order Processor is responsible for managing customer orders from entry to fulfillment, while also overseeing billing activities to ensure timely and accurate invoicing. This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively across departments.
Key Responsibilities:
- Accurately enter and process customer orders into the order management system
- Review orders for completeness, pricing accuracy, and product availability
- Coordinate with sales, logistics, and customer service teams to ensure timely order fulfillment
- Oversee billing processes, including invoice generation, verification, and distribution
- Resolve order and billing discrepancies in a timely and professional manner
- Maintain organized records of orders, invoices, and shipping documentation
- Assist with returns, exchanges, and adjustments as needed
- Support reporting and reconciliation tasks related to order and billing activities
Qualifications:
- Previous experience in order processing, billing, or sales support
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office and order/billing systems (e.g., SAP, NetSuite, QuickBooks)
- Ability to manage multiple tasks and meet deadlines
- High school diploma or equivalent; associate’s or bachelor’s degree preferred