Job Description
Job DescriptionWe are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing exceptional customer service. This part-time position offers an opportunity to work in a dynamic environment while utilizing your organizational and multitasking skills.
Responsibilities:
• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.
• Manage incoming calls on a multi-line phone system, including answering, screening, and transferring calls efficiently.
• Handle switchboard operations for phone systems with up to 10 lines.
• Respond to inbound calls promptly, addressing inquiries or redirecting them as necessary.
• Maintain a tidy and organized reception area to create a welcoming and inviting atmosphere.
• Coordinate with staff members to relay messages and schedule appointments when required.
• Ensure accurate logging of visitor details and phone messages.
• Provide general administrative support to the team as needed.
• Adhere to company protocols and maintain confidentiality in all communications.• Proven experience as a receptionist or in a similar customer-facing role.
• Proficiency in managing multi-line phone systems and switchboard operations.
• Strong communication skills, both verbal and written.
• Ability to work part-time hours with flexibility when needed.
• Excellent organizational skills and attention to detail.
• Comfortable handling inbound calls and addressing inquiries in a detail-oriented manner.
• Ability to provide a welcoming and attentive presence at all times.
• Familiarity with basic administrative tasks and office equipment.