Customer Service Representative

Job Description

Job Description

We are seeking a well-rounded customer service team member. Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time, but will also consider part-time flexible schedules. We are looking for someone with insurance experiance, or office experience. Are you currently working at an insurance agency, but looking for a better culture? You should apply too. This is a position where you'll have opportunity for advancement. hablas espaol? Yes, we are also looking for a customer service person or sales agent that speaks Spanish.

We provide hands on training along with a team concept of constant support with four other dedicated on our service and review team. We know if you aren't successful, we aren't successful. Come join us at our agency on Main Street, Rogers MN 55374 or our new renovated agency in Brooklyn Park 55445 in a prime location off 610/Zane Ave N. Like to golf? We even have a golf simulator!

The Sniezek Group Agency is the largest Allstate Insurance agency in MN and still growing. We have offices in Brooklyn Park 55445, Eden Prairie, Maple Grove 55369 and Rogers 55374. Each agency has a small office feel, but we all work together to manage the agency as a whole.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Examples of some of your day to day activities may include based your skillset:

• First person to answer incoming phone calls.
• Build and maintain relationships with our customers and within the community.
• Responds to customers via phone and email.
• Process customer payments, ID cards, basic policy changes.
• Assist in managing our online presence along with social media if that is something you enjoy.
• Review customer policies for proper coverage and discounts.
• Look for additional opportunities in the household with additional policies.
• Assist sales team to welcome new customers

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Coachable
• Experience in insurance, office settings, or retail is a plus.
• Above average computer skills, typing and navigating the internet.
• Insurance License - We will help you obtain.