Job Description
Job Description
Role Objective / Summary
We’re hiring a Barista who can grow into a Shift Lead / Keyholder role. This is for someone who sets the standard on shift: guest service, cleanliness, speed, and dependable coverage. You’ll start by mastering barista responsibilities, then gradually take on opening/closing routines, checklist ownership, and day-to-day shift flow support.
Key Responsibilities
Shift Standards & Guest Experience
- Lead by example in service, speed, and drink consistency
- Keep the team aligned during rushes; communicate clearly and respectfully
- Support issue resolution (within guidelines) and escalate when needed
Opening / Closing & Operations (trained step-by-step)
- Assist with opening/closing checklists and shift setup/transition
- Maintain station readiness: par levels, stocking, and reset standards
- Help ensure POS accuracy and smooth line flow
Cleanliness & Food Safety (Non-Negotiable)
- Enforce “clean as you go” and checklist completion
- Maintain sanitary conditions across bar, FOH, and shared areas
- Confirm tools/equipment are cleaned, sanitized, and stored properly
Reliability & Coverage (Critical for This Role)
- Strong attendance record; proactive communication
- Broad availability preferred and willingness to cover shifts when needed to prevent “holes” in the schedule
Qualifications
- 1+ year café/food retail experience preferred
- Prior lead/keyholder/supervisor experience strongly preferred
- High standards in cleanliness, professionalism, and communication
- Availability: weekends + open/close flexibility strongly preferred
- Food Handler Card required (must have or obtain promptly)