Job Description
Job Description
Under the general supervision of department leadership, the Patient Access Coordinator is responsible for processing referrals, scheduling patients, and completing all front-end financial clearance functions. This includes verifying insurance eligibility and benefits, obtaining prior authorizations, completing pre-registration, determining patient liability, and helping prevent claim denials or delays in care. The Coordinator also assists self-pay and underinsured patients by screening for financial assistance or other applicable programs.ntly.
This is a remote, contract-to-hire position with equipment provided. Candidates must live in Kentucky, West Virginia, or Eastern Tennessee.
Overview of Responsibilities:
- Process incoming referrals accurately and in a timely manner.
- Schedule patient appointments according to provider availability, referral requirements, and departmental workflows.
- Complete insurance eligibility and benefit verification prior to service.
- Perform pre-registration, ensuring all demographic and insurance information is accurate.
- Obtain prior authorizations and ensure requirements are met to prevent denials or delays.
- Determine, communicate, and collect patient liability before scheduled services.
- Attempt to collect prior balances and document all financial discussions.
- Screen self-pay or underinsured patients for financial assistance programs and refer them as needed.
- Communicate with patients, providers, and payers to support smooth care coordination.
- Maintain compliance with all organizational, payer, and regulatory guidelines.
- Deliver exceptional customer service and support a positive patient experience.
Minimum Qualifications:
- 2-3 years of experience in patient access, revenue cycle management, medical office administration, or related healthcare operations.
- MediTech experience (required).
- Prior experience in scheduling, insurance verification, authorizations, and/or financial counseling strongly preferred.
- Understanding of patient access best practices, eligibility requirements, payer rules, and pre-service financial workflows.
- Experience reviewing insurance benefits and determining patient responsibility.
- Strong communication, interpersonal, and customer service skills.
- Ability to handle sensitive financial and clinical information with professionalism and confidentiality.
Schedule: Monday-Friday Business Hours
Pay: $16-18 per hour depending on experience
Length: 800 hours (Approx. 5 months) Contract to Hire*
*Possibility of long-term employment with client company upon successful completion of contract period
Equipment Deposit Program: $30 per paycheck for the first 10 weeks of employment will be aside for a total of $300 equipment security deposit. The full amount will be returned to you upon receipt of the equipment, or upon permanent employment.
Medical/Dental/Vision Benefits & Paid Sick Time offered by Medix.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?