Job Description
Job Description
APS Environmental Group is seeking a motivated and detail-oriented candidate to join their team in our Bedford, NH location. You will work directly with Lead Admin and Management. This job offers an excellent opportunity for growth in a rapidly changing business environment. The ideal candidate will have strong phone, communication & organizational skills. The ideal candidate should have a strong interest in environmental health and safety, a willingness to learn, and a commitment to upholding regulatory compliance and safety standards. Prior experience in the Environmental/Asbestos field is desired, but not necessary.
Key Responsibilities:
- Answering and making phone calls to new and existing customers.
- Coordinate and schedule daily routes for our field technicians and service teams.
- Dispatch field personnel to job sites efficiently and promptly.
- Monitor job progress and make adjustments to schedules as needed.
- Communicate effectively with clients to confirm appointments and provide updates.
- Maintain accurate records of service requests, job completions, and technician activities.
- Collaborate with team members to optimize route efficiency and improve service delivery.
- Respond to emergency service requests and adjust schedules accordingly.
- Assist with generating reports to be distributed to clients.
- Ensure compliance with company policies and safety regulations.
Qualifications:
- High school diploma or equivalent.
- Proven experience as a dispatcher, scheduler, or in a similar role.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to work under pressure and handle emergency situations calmly.
- Knowledge of environmental services or similar industry is preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Commitment to environmental sustainability.