Social Services Program Coordinator

Job Description

Job DescriptionDescriptionThis position is responsible for:Supervising, coordinating, and monitoring day-to-day operations of assigned social services programs such as family services, outreach, Christmas Programs, federal emergency management, etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; may assist in preparing/serving meals, prepares statistical reports, and administer the program’s budget.

Key Responsibilities

• Supervise and monitor daily program operations to ensure smooth, compliant service delivery.
• Oversee staff providing direct client services; conduct training, performance evaluations, and make personnel recommendations.
• Maintain awareness and compliance with all applicable health, safety, and licensing regulations.
• Review and audit client case files for quality assurance and compliance standards.
• Coordinate community resources and partnerships to provide holistic client assistance.
• Prepare and maintain reports, budgets, and statistical records for all social services activities.

Skills, Knowledge and Expertise

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Work requires the ability to lift and carry and/or push/pull heavy (over 50lbs.) materials, supplies and equipment 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed at times in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work is also performed in a warehouse, gymnasium/storage space, and walk in refrigerated environments where there are discomforts associated with changes in temperature/weather.
• There are occasional discomforts associated with noise, crowds, dust, and the like.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree from an accredited college or university in Social Work or a related field; OR
• Four (4) years progressively responsible experience performing social services work with at least one year in a supervisory capacity; OR
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.