Medical Office Receptionist

Job Description

Job DescriptionJob Title: Front Desk Receptionist – Physical Therapy Clinic
Location: Maspeth, Middle Village, Queens, NY
Job Type: Part-Time (25–30 hours/week)
Schedule: Monday to Friday, variable shifts between 8 AM – 6 PM
Compensation: Based on experience

About Us:

We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. We’re currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (25–30 hours/week).

Job Summary:

As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. You’ll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs.

Key Responsibilities:

• Greet patients and visitors with a warm, welcoming attitude
  
  
• Answer phones and direct calls professionally
  
  
• Schedule, confirm, and manage patient appointments using our scheduling software
  
  
• Assist in verifying insurance benefits and obtaining authorizations
  
  
• Handle patient check-ins and check-outs efficiently
  
  
• Maintain accurate and up-to-date patient records
  
  
• Support physical therapists and office staff with administrative tasks as needed
  
  
• Ensure the front desk area is clean, organized, and presentable
  
  

Qualifications:

• High school diploma or equivalent (required)
  
  
• Prior experience in a medical or physical therapy office preferred
  
  
• Familiarity with insurance verification and authorization processes is a plus
  
  
• Strong communication and interpersonal skills
  
  
• Excellent organizational skills and attention to detail
  
  
• Comfortable multitasking in a fast-paced environment
  
  
• Friendly, professional, and compassionate demeanor
  
  

What We Offer:

• A supportive, team-oriented work environment
  
  
• Training and onboarding for the role
  
  
• Competitive hourly pay
  
  
• Flexible part-time hours (25–30 hours/week)
  
  

How to Apply:
Please send your resume and a brief cover letter to reachptgym@gmail.com with the subject line “Front Desk Receptionist Application.”

We look forward to hearing from you and possibly welcoming you to our clinic team!