Job Description
Job Description
Workplace Experience Specialist
Full-Time | On-Site
About the Role
Join a fast-paced, collaborative team focused on creating an exceptional workplace experience. You’ll help reimagine office space, support daily operations, and ensure employees and guests have everything they need for a productive, welcoming environment.
Key Responsibilities
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Conduct daily facilities checks and maintain high-quality workspace standards
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Provide front desk coverage, greet visitors, and offer concierge-level support
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Coordinate meetings, events, and internal office setups
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Act as a point of contact for workplace questions, safety, and security
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Support onboarding, internal moves, and offboarding
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Respond to Jira tickets and partner with vendors/contractors
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Maintain supplies, amenities, and common spaces
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Assist with mail, inventory, and general office operations
What You Bring
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3+ years in customer service roles; 2+ years in facilities or workplace ops
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Strong communication and relationship-building skills
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Highly organized, detail-oriented, and proactive
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Comfortable in a fast-paced environment with lots of variety
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Ability to lift 50+ lbs and strong skills in Google Workspace
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The ability to work onsite in the heart of San Francisco M-F