Job Description
Job Description
Our associates celebrate lives. We celebrate our associates.
The Coordinator, Location Experience provides critical program support and project coordination to ensure the successful execution of SCI’s Location Experience initiatives, including Catered Receptions, Celebration of Life, and future programs. This role supports the team by maintaining systems, resources, and contracts; coordinating with cross-functional partners (IT, Pricing, Legal, Marketing, Supply Chain); and ensuring accuracy in program data, reporting, and adoption metrics. The Coordinator also plays a hands-on role in program support activities such as menu updates, vendor onboarding, supply chain ordering, and field inquiries. In addition, the position contributes light project management support; tracking deliverables, timelines, and follow-ups so programs are launched, refreshed, and sustained effectively. By blending operational rigor with program and project support, this role enables the Location Experience team to deliver consistent, scalable impact to families, associates, and the business.
JOB RESPONSIBILITIES
Program & Application Administration
- Maintains catering menu data in admin database. Enters location menu content and pricing into application. Proofs content and takes the initiative to resolve issues.
- Collaborates with IT on software updates, releases, and testing; logs results and communicates outcomes
- Updates and maintains the Location Experience SharePoint sites with program resources.
- Provides administrative support and guidance with program materials, menu development, personalization items, and other field-facing resources.
- Recommends program or process enhancements to improve efficiencies.
Vendor & Program Support
- Supports Specialists in vendor onboarding and management.
- Creates vendor agreements using contract management software, coordinating approvals and Legal involvement as appropriate.
- Reviews vendor contracts for performance and compliance; monitors expirations and renewals with Risk Management.
- Coordinates ordering, tracking, and distribution of program items (e.g., personalization items, catering supplies) with Supply Chain and vendors.
- Maintains vendor databases, ensuring accuracy and compliance.
- Tracks and trends usage of vendors and program items, identifies gaps, and engages locations for resolution.
Reporting & Analysis
- Runs revenue, participation, and usage reports across Location Experience programs.
- Tracks trends, identifies gaps, and provides analysis to Specialists and Manager for decision-making.
- Supports forecasting and measurement of program adoption and impact.
Cross-Functional Collaboration & Field Support
- Supports field communication by assisting with Location Experience–related InSCIghts content and channel updates and responds to Location Experience inbox inquiries in a timely manner.
- Prepares reports, presentations, and resources to support Location Experience Specialists and Senior Managers in field engagement.
- Coordinates scheduling, logistics, and follow-up for tastings, trainings, and market visits.
- Partners with cross-functional teams (e.g., Pricing, Marketing, IT, Supply Chain, Risk, Operations) to align goals and initiatives.
- Provides day-to-day administrative and analytical support to enable Specialists to focus on field relationships and program execution.
- Tracks and organizes field feedback, ensuring Specialists and leadership have insights into program adoption and needs.
- Maintains flexibility to support new initiatives as Location Experience expands.
- Assists Senior Manager, Location Experience, with special projects and new initiative rollouts.
- Stays informed of all state-specific legal requirements and disclosures for catering materials.
- Proofreads and fact-checks all work as necessary to ensure accuracy.
MINIMUM REQUIREMENTS
Education
- Bachelor’s degree in Business, Marketing or a related discipline
- Associate Degree and two (2) years of related experience may be substituted for formal education
Experience
- At least two (2) years project coordination/administrative experience
- Experience in data entry, maintaining databases and running reports required
- Experience with vendor and/or supply chain coordination a plus
- Experience creating instructions, checklists and illustrations a plus
- Knowledge of funeral homes, cemetery products and services and practices, policies and procedures preferred
Knowledge, Skills and Abilities
- Proficient in Excel, Access, Word, and PowerPoint
- Detail oriented and strong organizational skills
- Analytical thinker and problem solving abilities
- Flexible and able to change and adapt easily to changes in projects
- Level-headedness to manage multiple activities simultaneously while dealing with ambiguity and uncertainty
- Maintain a positive attitude, a desire to help co-workers and a work ethic that motivates others
- Clear and concise verbal and written communication
WORK CONDITIONS
Work Environment
- Work is primarily indoors, professional attire required
Work Postures
- Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
- May work beyond standard hours or schedule as business needs arises
Postal Code: 77019
Category (Portal Searching): Administration and Clerical
Job Location: US-TX - HoustonCompany DescriptionLife’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
•\tUnlimited Income Potential - with a competitive commissioned incentive package
•\tStability – a recession-resistant, human centered business
•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
•\tOngoing training
•\tAdvancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.
Company Description
Life’s not about a job, it’s about purpose.\n\nDo you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?\n\nWe’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!\n\nOur Sales Professionals enjoy:\n•\tUnlimited Income Potential - with a competitive commissioned incentive package\n•\tStability – a recession-resistant, human centered business\n•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.\n•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-\nclass technology platforms\n•\tOngoing training\n•\tAdvancement opportunities\nWe think our CEO, Tom Ryan, says it best:\n“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.” \nBETTER HEALTH:\nWellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.\nBETTER WEALTH:\nWe are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.\nBETTER SELF:\nWe encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.\nBETTER COMMUNITY:\nOur Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.\nCompensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)\nNote: Eligibility requirements apply.\nSCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.\nFor any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.